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Whistleblowing

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Background

As a world class terminal, NPCT1 believes that business must not only be conducted according to the highest standards of economic efficiency but to the highest ethical standards as well. These standards for business practices reflect the Compnay’s long-term commitment to building our business that is successful, honest, responsible and fully compliant in which all its employees and stakeholders can take pride.

Definition

A person (employee, contractor, vendor, client or other relevant stakeholder) reporting wrong-doing, illegal, or unethical activity that can harm an organisation.Whistle Blowing is covered in the Company’s Code of Conduct which is embedded in the NPCT1 Company Regulation.

Purpose

This Whistle Blowing Channel is designed to provide an opportunity for all employees as well as other relevant stakeholders to be able to submit confidential reports on indications of suspected violation of applicable business and moral ethical values, based on reliable and well informed evidence.

It is important to note that through this channel, employees or stakeholders will be given protection both in terms of identity, confidentiality or the possibility of any detrimental consequences by the reported party.

Please note that this Whistle Blowing Channel is only to serve non-commercial reports or complaints. You may report only if your report fit under the following criteria:

  • Violation of company’s policies and regulations
  • Power and Sexual Harassments
  • Fraud or Suspected Fraud, Thefts and Dishonest acts
  • Bribery, accepting or giving
  • Profiteering
  • Misuse or Misappropriation of Funds
  • Extortion
  • Intimidation, Discrimination or Harassment
  • Conflict of Interest or Involvement in Prohibitied Activity (Refer to Company’s Code of Conduct and Policies)
  • Disclosure of Confidential Information
  • Gratification

Report Submission

May You submit your report by filling in the report form or via email to: Whistleblowing@npct1.co.id

Or

May You submit your report for finding of Gratification Case via email to: Gratification@npct1.co.id

Should you choose to submit your reporting via email, please provide the following information:

  • Details of the case
  • When and Where it happened
  • Evidence such as documents, photo, audio & video recording (In case evidence is not available please describe the case as detailed as possible in chronological order)
 












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Receiver

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Detail Gratification


Contact Info

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Detail Of Gratification


 

NPCT1

  • Jl. Terminal Kalibaru Raya Kav.B No.1, Cilincing Jakarta Utara,
    Daerah Khusus Ibukota Jakarta 14110, Indonesia
  • Phone +62 21 29144888

VGM

  • NPCT1 Billing Procedure
  • Withholding Tax Refund
  • NPCT1 Mandiri EDC
  • Circular Letter: Notification Letter of the Restitution Procedures
  • Circular Letter: Notification Letter of the Restitution Procedures for Article 23 Income Tax Deduction for Port Services

Our Services

  • Container Handling
  • Reefer Handling
  • Dangerous Good (DG) Handling
  • Out Of Gauge / Un-containerized Cargo (UC) Handling
  • Weight Bridge for Verified Gross Mass (VGM)
  • Common Gate Area
  • NPCT1 General Conditions for Services and Facilities

Link

  • EPORTAL
  • ECON
  • Tariff Simulation
  • Tracking Container
  • Vessel Schedule
  • VGM
  • EIR
  • Job Opportunity
  • General Procurement Processes